Why isn't a field or 2FA code filled in my browser?

Check these first

• Bramble is unlocked. If the list shows Vault locked, click it and unlock.
• Settings → General → Autofill on web pages is on.
• The login’s Websites include this site.
• The extension is up to date. New versions recognize more fields.

The login doesn’t show up

• The site doesn’t match. By default, a login is offered on its whole domain: one saved for accounts.example.com also shows on www.example.com. A different domain needs its own entry: open the login, choose Add URL under Websites, and add it.

• Subdomain match is narrower (browser extension only). In the login’s editor, under Advanced, Subdomain match sets where it’s offered:

  Setting	Offered on
  eTLD+1 (default, matches all subdomains)	The whole domain and all its subdomains
  Exact hostname (and port, if the URL has one)	Only that address, and only that port if the URL has one
  This domain and its subdomains	That address and the addresses under it

• It’s a sign-up form. On sign-up and change-password forms, Bramble offers a new password instead of your saved logins.

• You typed in the username field. The list narrows to logins whose username matches. Clear the field to see them all.

• The login is archived. Archived entries are never offered.

• The browser blocks extensions on this page. Browsers don’t let extensions run on their own pages, such as settings and extension stores. If you limited Bramble’s site access in your browser’s extension settings, allow it on this site.

The 2FA code isn’t offered

• The login has no authenticator key. Bramble fills codes only from logins with an Authenticator key (TOTP).
• The 2FA page is on another domain. Bramble offers codes from logins that match the page. If a site asks for the code on a different domain than the sign-in page, add that domain to the login’s Websites.
• Bramble didn’t recognize the field. Bramble finds code fields from how the page describes them. Recent versions recognize more, including the code field on Google’s 2-Step Verification page, so update the extension first. Until a field is recognized, open the login in Bramble and copy the code under Verification code (TOTP).

A card isn’t offered

• Bramble offers cards when it sees two of card number, expiry and security code together, or a field the site marks as a card field. A lone “Card number” or “Expiry” field doesn’t get the list.
• Bramble never fills a card field the page hides.

Forms inside frames

Many sign-in and payment forms sit in a frame from another site.

• Card fields work in any frame. The list shows over the page.
• Login fields in a frame from the same site work the same way.
• Login fields in a frame from another site show the list inside that frame. If the frame is too small, the list can’t show. Copy the login from Bramble instead.

The desktop app’s quick panel fills the main page only, not forms inside frames.

Clicking a login does nothing

If Bramble can’t confirm its list is visible, it shows Use ↓ and Enter to fill on this page. Press ↓ to highlight a login, then Enter. If a click doesn’t fill, wait a moment and click again.

The form didn’t submit

Auto-submit after fill skips pages that show a CAPTCHA. Solve it and submit the form yourself.