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Why doesn't Android suggest my logins?

What to do when Android says "No sign-in info", shows no suggestions, or shows only one of your accounts.

Check these first

  • Bramble is your autofill service in Android’s settings. See Set up autofill on Android.
  • The login’s Websites include this site, or the login is linked to this app.
  • The login has a password. Bramble on Android doesn’t offer logins without one.
  • You’re in the right vault. Autofill uses the vault you last opened in Bramble.
  • Your browser is on the list Bramble trusts.

“No sign-in info”

This message comes from Android’s own sign-in sheet, not from Bramble. Some sites ask Android for a saved sign-in as the page opens. Bramble answers that sheet with passkeys only, so when it has no passkey for the site, Android says there’s no sign-in info.

Close the sheet and tap the username or password field. Bramble’s suggestions appear there.

Only “Unlock to autofill”

When your vault is locked for autofill, Android shows one suggestion: Bramble, Unlock to autofill. That’s not one of your accounts. Tap it, unlock, and Bramble lists every login for the site.

After that, Bramble stays unlocked for autofill for your Auto-lock timeout (Settings → General), and the suggestions list your logins directly. With Immediate, Bramble asks you to unlock every time.

Bramble always lets you pick a login, even when only one matches.

Only one of your accounts shows

  • The other logins are saved for a different subdomain. On Android, Bramble matches the same site, its parent domain and its subdomains, but not sibling subdomains, unlike the browser extension. A login for accounts.example.com doesn’t show on shop.example.com. Add the site under the login’s Websites, or save the parent domain, such as example.com.
  • They have no password, or they’re archived.
  • They’re in another vault. Open that vault in Bramble, then try again.
  • Your keyboard shows a limited number. With Keyboard suggestions on, the keyboard decides how many suggestions fit. Turn Keyboard suggestions off in Settings → General to get the full list in a dropdown.

Tap Show all logins to search your whole vault from any field.

No suggestions at all

  • Bramble isn’t the autofill service. Choose it again in Android’s settings. Android lets only one autofill service fill at a time.
  • Keyboard suggestions don’t appear. They need Android 11 or later and a keyboard that supports them, such as Gboard. In Android’s settings, switch the autofill service to another option and back to Bramble.
  • The field isn’t a sign-in field to Android. Some apps and sites don’t mark their fields for autofill. Copy the password from Bramble instead.

Bramble opens, but finds nothing for the site

The browser isn’t on Bramble’s built-in list, so Bramble can’t tell which site you’re on. Search for the login each time. You can’t add browsers yourself; email [email protected] to ask for one.

In an app, Bramble matches a login only once you’ve linked it. Pick the login from the list and choose Fill and save when Bramble asks Save to Bramble?. Next time, Bramble offers it in that app.

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